EXPERT FILING
Protection Plus FAQ
Who is Protection Plus?
Protection Plus is the leading tax protection provider in the tax resolution industry. They’ve worked with over 10 million taxpayers and 50 thousand tax offices and have an A+ BBB rating.
What does Protection Plus offer?
$1 Million Tax Protection™ - If a client receives an IRS/State tax notice, audit, or inquiry, Protection Plus will provide up to $1,000,000 in services to reach a resolution. Their team of EAs and CPAs will communicate with clients and the taxing authority, gather supporting documentation, draft correspondence, and defend the taxpayer if they receive a letter. The $1,000,000 applies to the individual’s Form 1040 return, protecting both the federal return and the corresponding state return.
Does it support amendments or extensions?
Protection Plus does not support singular amendments or extensions. However, if the original return was filed with april, then the amendment will be supported without having to pay an additional fee.
How do I open or start a case once a customer gets a letter?
Once a customer receives a letter, the customer or april can reach out to Protection Plus to inform them, and they will handle the rest of the process.
Which forms are covered?
Form 1040 filed through april on or after January 1, 2026.
Is enrollment required?
No. Protection Plus is automatically included after an eligible return is successfully filed.
How long does protection last?
Up to three years from the IRS acceptance date.
What happens if the IRS contacts you?
Contact Protection Plus right away and provide the IRS notice and your filed return. Credentialed tax professionals will review the matter and guide you through responding.
Are client details shared?
Protection Plus does not receive or access client information unless a case related to an IRS notice is opened.
What isn’t covered?
Form 1120, 1120S, 1065, returns accepted more than three years earlier, known existing tax issues, negligence, recklessness, fraud, intentional misrepresentation, and criminal investigations.
On a joint return, is the tax protection per return or per filer?
Protection is per return. Protection Plus protects the Form 1040 itself rather than the individual filer, so a joint return is covered as one return.
When I submit a case to Protection Plus, how soon will they respond?
Protection Plus will reach out within 1-3 business days.
When opening a case, will I have my own case manager to communicate with?
Yes, you will have a dedicated case manager that is focused on getting the best resolution possible.
If a client has K-1 income from an S-corp or partnership, are they covered?
Protection Plus protects the individual Form 1040 return, not the individual or the entity. If the IRS notice relates to the individual 1040, Protection Plus will use any information needed for the best resolution, including K-1s or other returns. Notices tied to the entity’s own return (1120, 1120S, 1065) are not covered.
